Terms of sales - We are Manu

PREAMBLE

The merchant site www.wearemanu.com (hereinafter referred to as the “Site”) is an e-commerce site accessible via the Internet, open to any user of this network (hereinafter referred to as “Internet user”; it is published by SEVEN OF FASHION (hereinafter referred to as “www.wearemanu.com”), a simplified joint-stock company with a capital of 10,000 Euros, whose head office is located at avenue du Général Leclerc Résidence Latitude 43, Bâtiment Le Palais, 83 990 Saint Tropez, registered in the Fréjus Trade and Companies Register under the number 841 717 812 under the intra-community VAT number FR75841717812Email: info@wearemanu.com

The Site allows SEVEN OF FASHION to offer for sale textile products and accessories under the MANU brand (Hereinafter referred to as “Products”) to Internet users browsing the Site (Hereinafter referred to as “Customers”. application of these terms, it is agreed that the Customer and SEVEN OF FASHION will be collectively referred to as the “Parties” and individually referred to as the “Party”, and that the customer who validated an order will be referred to as the “Buyer”.

* These general conditions of sale apply to all the countries below:

CHINA / HONG KONG
AUSTRALIA / NEW ZELAND
USA
JAPAN / SINGAPORE
AUSTRIA
FRANCE
GERMANY
MONACO
SLOVENIA
BELGIUM
LUXEMBURG
NETHERLANDS
PORTUGAL
SPAIN
BULGARIA
CZECH REPUBLIC
HUNGARY
POLAND
ROMANIA
SLOVAK REPUBLIC
CROATIA
DENMARK
ESTONIA
FINLAND
GREECE IRELAND
LATVIA
LITHUANIA
Sweden
ALBANIA
ANDORRA
BELARUS
BOSNIA
CYPRUS
GIBRALTAR
ICELAND
MACEDONIA
MALTA
MOLDOVA
MONTENEGRO
NORWAY
RUSSIA
SERBIA
TURKEY
UKRAINE
LIECHTENSTEIN
UNITED KINGDOM
SWIZERLAND

Any order for a Product offered on the Site implies buyer’s acceptance of these general conditions of sale.

SEVEN OF FASHION reserves the right to modify these general conditions of sale at any time by publishing a new version on the Site. The general conditions of sale are those in force on the date of my ordering.

ARTICLE 1: OBJECT

These general conditions of sale govern the rights and obligations of the Parties resulting from the online sale of the Products offered on the Site, they apply to the exclusion of any other document.

ARTICLE 2 – PRODUCTS – PRICES

2.1 PRODUCTS

Only the Products appearing on the Site on the day of its consultation by the Customer are offered for sale. Product offers are limited to mainland France and to member countries of the European Union. The product offers are valid, while stocks last, as long as they are visible on the site.

2.2 PRICE

We do our best to keep the information, descriptions and prices accurate; however, errors may still remain. If the price of an item you have ordered turns out to be incorrect, we will notify you as soon as possible and you will be able to confirm your order taking into account the correct price or cancel it. If we are unable to contact you, we will cancel the order.

The prices are indicated in Euros including all taxes for the countries of the European Union.

The Value Added Tax is that in force on French territory.

ARTICLE 3 – ORDER

3.1 REGISTRATION OF THE ORDER

The Customer who wishes to place an order chooses the different Product (s) of his choice by clicking on “Add to basket”.

At any time the Customer can:

Check the number of Products in their basket and obtain detailed information on each of them by clicking on “My basket”;
Continue your selection of Products by clicking on the “Continue shopping” button;
Complete your order by clicking on the “Validate” button;

All new Customers must complete the fields offered to them to create their customer account. The Customer must accurately complete the form provided, on which he will in particular include the information necessary for his identification, including his email address and a password of his choice (which will be personal and confidential) which will be used later for identify yourself on the site.

All customers who already have a customer account must identify themselves after clicking on “validate”, by entering their email address and password.

The client accepts that entering these two identifiers constitutes proof of his identity.

The supply of personal information collected in the context of distance selling is compulsory, this information being necessary for the processing and delivery of orders as well as for the preparation of invoices. This information is strictly confidential.

After having read the summary of his order, once all of the requested information has been completed by the Customer, and before payment of the latter becomes aware of the General Conditions of Sale which he certifies by checking the box provided for this effect.

You cannot change the content of an order that has been validated. You will need to make a cancellation request to the address from your account and pass another one.

3.2 VALIDATION OF THE ORDER

The validation of the basket confirmation constitutes an electronic signature. This signature has the same value between the Parties as a handwritten signature and is proof of the entirety of the order and of the payment due for the execution of said order. As soon as he has validated his order, the Customer becomes a Buyer.

The Customer will pay for his order by bank card (credit card, Visa, Eurocard, Mastercard,), or by Paypal.

If the Customer wishes to pay for his order by bank card, he must transmit the number and, depending on the type of bank card used, the expiration date and the cryptogram number.

3.3 PAYMENT

The price owed by the Buyer is the amount indicated on the summary document of the order. In any event, the amount debited will correspond to the Product (s) actually delivered. the debit will be made at the time of the order. For any missing product, a refund will be automatically generated.

* It is specified that by choosing a payment by bank card the Buyer will be automatically transferred to the electronic payment server of CREDIT AGRICOLE.

The server and the payment page are secured by 3D Secure SSL (Secure Socket Layer) encryption in order to protect all data related to payment methods as efficiently as possible, and to guarantee that at no time the Purchaser’s bank data does not pass through the SEVEN OF FASHION computer system.

3.4 DISCOUNT CODES

Discount codes on user accounts: discount codes can be offered at any time to holders of customer accounts. These discount codes can only be used on purchases made through the account for which the discount code was offered and registered.

Promotional discount codes: promotional discount codes applicable to all or certain purchases made on the Website may be offered at any time.

3.5 ACKNOWLEDGMENT OF RECEIPT OF THE ORDER

After payment, a summary document of the order is sent to the Buyer by email at the email address indicated by the latter.

This document, which constitutes acknowledgment of receipt, includes all of the constituent elements of the contract between the Parties.

ARTICLE 4. DELIVERY

SEVEN OF FASHION will use its best efforts to ensure that the order is delivered within an average of 48 hours and a maximum of 10 working days from the day following that of the confirmation of the order by the Buyer. During periods of private sales, sales or outlet sales: this delivery period may be extended by 15 days.
It is specified that the orders registered on the website www.wearemanu.com on Friday afternoon, Saturday or Sunday are processed the following Monday.

Orders placed on the website www.wearemanu.com on a holiday other than Friday, Saturday and Sunday are also processed the next working day.

The Products ordered by the Buyer are delivered in mainland France and in all the other countries below, to the address indicated by the Buyer on the page of the final confirmation of his order, accompanied by a voucher. delivery. The Buyer has the possibility of having the Products delivered to a different address than his own. Delivery will not be guaranteed in the event of force majeure, transport strikes and / or postal services.

The items are delivered while stocks last. In case of unavailability of the ordered product, SEVEN OF FASHION will honor the order for the other products, the Customer will be invoiced only for the products actually dispatched.

Given the time required to manufacture personalized products, the average delivery times mentioned above are not applicable to personalized products.

LIST OF COUNTRIES WHERE DELIVERY IS POSSIBLE.

CHINA/HONG KONG
AUSTRALIA / NEW ZELAND
USA
JAPON/SINGAPORE
AUSTRIA
FRANCE
GERMANY
MONACO
SLOVENIA
BELGIUM
LUXEMBURG
NETHERLANDS
PORTUGAL
SPAIN
BULGARIA
CZECH REPUBLIC
HUNGARY
POLAND
ROMANIA
SLOVAK REPUBLIC
CROATIA
DENMARK
ESTONIA
FINLAND
GREECE IRELAND
LATVIA
LITHUANIA
SWEDEN
ALBANIA
ANDORRA
BELARUS
BOSNIA
CYPRUS
GIBRALTAR
ICELAND
MACEDONIA
MALTA
MOLDOVA
MONTENEGRO
NORWAY
RUSSIA
SERBIA
TURKEY
UKRAINE
LIECHTENSTEIN
UNITED KINGDOM
SWIZERLAND

Consequently, SEVEN OF FASHION also reserves the right to split the delivery of the order of several personalized products or of a personalized product and other non-personalized products.

ARTICLE 5: RECEIPT OF THE ORDER

Upon receipt of the order, the Buyer will verify the conformity of the Products received in execution of his order. Any anomaly concerning the delivery (namely: Missing or damaged products, damaged packages) must imperatively be notified, within 30 days of receipt of the Products.

IMPORTANT NOTE: during the outlet sale period, the order may be dispatched in two installments.

Unless there are legitimate reasons, any complaint made beyond the 30 days following receipt of the Products will be considered inadmissible, the responsibility of SEVEN OF FASHION cannot be engaged.

SEVEN OF FASHION reserves the right to ask the Buyer to return the non-conforming or damaged Product to him.
In the event of abnormal or abusive returns, SEVEN OF FASHION may refuse to serve a subsequent order.

ARTICLE 6. RIGHT OF WITHDRAWAL

The Buyer has a period of fourteen days from the day after receipt of the Product (s) ordered to exercise their right of withdrawal, without having to provide any reason.

In case of payment of the purchase by credit card or in the event of expiry of the validity of the card, refunds can only be made by bank transfer. Communication from R.I.B. is essential for reimbursement.

The Buyer notifies his decision to withdraw by means of an unambiguous declaration:

by filling in the withdrawal form available here. If the Purchaser chooses this option, SEVEN OF FASHION will send him an email acknowledging receipt of the withdrawal without delay.
or by email via our contact form
or by mail to: info@wearemanu.com

SEVEN OF FASHION
avenue du Général Leclerc Latitude 43 Residence

Le Palais building

83 990 Saint Tropez

The Purchaser must return the Product (s), at his expense, in its (their) packaging and its (their) original packaging and in new condition, to the following address:

SEVEN OF FASHION

Internet Returns

LTC p / c Manu

Via di gonfienti, 4

Prato (PO) 59100

Italy

Without undue delay, and in any event, at the latest fourteen (14) days after having communicated its decision to withdraw.

The Purchaser’s responsibility cannot be engaged with regard to the depreciation of the goods resulting from the manipulations necessary to ensure the conformity of the Product (s) with its expectations.

If the above conditions are met, SEVEN OF FASHION will reimburse the Purchaser the total amount of their order, including the delivery costs (except for the additional costs arising from the fact that the Purchaser has chosen, if applicable, a delivery method other than the less expensive standard delivery method offered by SEVEN OF FASHION), without undue delay and, in any event, no later than fourteen (14) days from the day on which the decision to withdraw from the ‘Buyer will have been brought to the attention of SEVEN OF FASHION.

SEVEN OF FASHION may defer reimbursement until receipt of the returned Product (s).

SEVEN OF FASHION will reimburse using the same means of payment as that used by the Buyer for the initial transaction, unless the Parties agree on a different means. In any event, this refund will not incur any costs for the Buyer.

In accordance with article L. 221-8 of the Consumer Code, the right of withdrawal cannot be exercised for orders relating to the supply of goods made up to the consumer’s specifications or clearly personalized.

Consequently, the Buyer will not be able to exercise his right of withdrawal as soon as he orders a personalized product (s).

Nevertheless, the Buyer continues to benefit from the guarantees provided for in article 7 of these General Conditions relating to defective products or products that do not comply with the order.

ARTICLE 7. GUARANTEE

All our products benefit from the legal warranty regime, provided that use has been normal and that the maintenance advice has been followed.

Article L211-4 of the consumer code
The seller is required to deliver goods in conformity with the contract and is liable for any lack of conformity existing at the time of delivery.
He is also responsible for any lack of conformity resulting from the packaging, the assembly instructions or the installation when this has been charged to him by the contract or has been carried out under his responsibility.

Article L211-5 of the consumer code

To comply with the contract, the product must:

Be suitable for the use normally expected of a similar good and, where applicable
correspond to the description given by the seller and have the qualities that the latter presented to the buyer in the form of a sample or model;
have the qualities that a buyer can legitimately expect in view of the public statements made by the seller, the producer or his representative, in particular in advertising or labeling;
Or have the characteristics defined by mutual agreement by the parties or be suitable for any special purpose sought by the buyer, brought to the attention of the seller and which the latter has accepted.

Article L211-9 of the Consumer Code
In the event of a lack of conformity, the buyer chooses between repairing and replacing the goods.

However, the seller may not proceed according to the choice of the buyer if this choice involves a manifestly disproportionate cost with regard to the other modality, taking into account the value of the good or the importance of the defect. He is then obliged to proceed, unless this is impossible, according to the method not chosen by the buyer.

Article L211-10 of the Consumer Code
If repair and replacement of the goods are impossible, the buyer can return the goods and have the price returned or keep the goods and get part of the price.

The same faculty is open to him:

If the solution requested, proposed or agreed in application of article 211-9 cannot be implemented within one month following the buyer’s complaint;
Or if this solution cannot be without major inconvenience for him given the nature of the good and the use he seeks.

The cancellation of the sale cannot however be pronounced if the lack of conformity is minor.

Article L211-11 of the Consumer Code
The application of the provisions of articles L. 211-9 and L. 211-10 takes place at no cost to the Buyer.

These same provisions do not preclude the award of damages. ”

Article L211-12 of the Consumer Code
The action resulting from the lack of conformity lapses two years after delivery of the goods.

Article 1641 of the civil code
The seller is bound by the guarantee for hidden defects in the thing sold which makes it unfit for the use for which it is intended, or which reduces such use so much, that the buyer would not have acquired it, or would have given a lesser price, if he had known them.

Article 1648 paragraph 1 of the civil code
The action resulting from latent defects must be brought by the purchaser within two years from the discovery of the defect.

ARTICLE 8. RETURNS

Returns include requests for exchange, credit and / or refund.

Without prejudice to the provisions of the legal guarantee, the Buyer has a period of thirty days from the date of receipt of his order to make a return request.

In the context of special sales (Outlet Sales and Flash Sales), the return period will be reduced to 15 days.

Only items returned on time, in their original packaging, in new unwashed and unworn condition may be subject to return.

A prepaid return slip will be attached to your order. We therefore invite you to complete it by following the instructions so that the package is delivered to us. Each return must be accompanied by a return form duly completed by the Customer in his customer account (tab “My Orders” then on “Return a product”) and be returned to the address indicated below:

SEVEN OF FASHION

Internet Returns

LTC p / c Manu

Via di gonfienti, 4

Prato (PO) 59100

Italy

Email: bucelli@ltc-logistics.it

If at the time of the exchange request the Product (s) is (are) no longer available, SEVEN OF FASHION undertakes to reimburse / have the purchase price within fifteen (15 ) days from receipt of the Product (s).

ARTICLE 9. DATA PROTECTION

9.1. PERSONAL DATA AND COOKIES

Personal information

The information of personal information collected in the context of distance selling is compulsory, this information being necessary for the processing and delivery of orders as well as for the preparation of invoices. This information is strictly confidential and will not be transmitted to third parties, with the exception, where appropriate, of SEVEN OF FASHION partners. The lack of information implies the automatic rejection of the order.

In accordance with the law n ° 78-17 of January 6, 1978 relating to data processing, the files and freedoms, as modified by the law of August 6, 2004, the treatment of the personal information collected on the Site was the object a declaration to the National Commission for Data Protection.

The Customer has a right to access, modify, rectify and delete data concerning him. If he considers that the information concerning him does not reflect reality, is incomplete or inaccurate, he may request its rectification, update or deletion, by post, to the following address:

SEVEN OF FASHION PRODUCTION
Customer Relations Service
SEVEN OF FASHION

59 avenue du general Leclerc

83990 saint-tropez

Cookies

When consulting the Site, information relating to the navigation of the Customer’s terminal (computer, tablet, smartphone, etc.) on the Site, may be recorded in “cookie” files installed on the Customer’s terminal, subject to the choices made by him regarding cookies. These choices result in particular from the parameters of the Client’s navigation software used during his visit to the Site, which he can modify at any time. These cookies make it possible to recognize the terminal browser during the period of validity of the cookie concerned.

FUNCTIONS OF COOKIES ISSUED ON THE SITE

Cookies issued by the Site are used for the purposes described below:

– Establish statistics and volumes of attendance and use of the various elements making up the Site (sections and content visited, routes), making it possible to improve the interest and ergonomics of the Site’s services;

– Memorize information relating to a form completed by the Customer on the Site (registration or access to the Customer account) or to products, services or information chosen by the Customer on the Site (subscribed service, content of an order basket, etc.);

– Allow the Customer to access reserved and personal areas of the Site, such as their Customer account, using identifiers or data that may have been previously given by the Customer;

Implement security measures, for example when the Customer is asked to connect again to content or a service after a certain period of time.

They only allow the storage of temporary data related to the current session (selected articles, time spent on the site). The information collected is in no way nominative and is not saved from one session to another.

COOKIES ISSUED ON THE SITE BY THIRD PARTIES

Cookies may be issued by third parties on the Site, allowing them in particular, during the period of validity of these cookies:

To count the number of visitors to the Site, in particular for statistical and / or billing purposes;
To recognize the terminal of a user of the Site during their subsequent navigation on any other site or service on which these third parties also issue cookies and, if necessary, to adapt these third-party sites and services or the advertisements they broadcast , to the navigation of the Customer’s terminal of which they may have knowledge.

CHOICE OF COOKIES

Several possibilities are offered to the Customer to manage cookies. Any configuration that the Customer may undertake may modify his browsing on the Internet and his conditions of access to certain services requiring the use of cookies.

The Customer can choose at any time to express and modify their wishes in terms of cookies, by the means described below.

Choices offered by the Client’s navigation software

The Customer can configure their navigation software so that cookies are saved on their terminal or, on the contrary, that they are rejected, either systematically or according to their issuer. The Customer can also configure his browser software so that the acceptance or refusal of cookies is offered to him punctually, before a cookie is likely to be saved in his terminal. In this respect, the configuration of each browser is different. It is described in the browser’s help menu, which lets you know how to modify your preferences regarding cookies.

The registration of a cookie in a terminal is essentially subject to the will of the terminal user, who can express and modify it at any time and free of charge through the choices offered to him by his navigation software.

If the Customer has accepted the recording of cookies in his terminal in his browser software, the cookies integrated into the pages and content viewed by him may be temporarily stored in a dedicated area of the Customer’s terminal. They can only be read by their issuer.

If the Customer refuses the registration of cookies in his terminal, or if he deletes those registered there, he will no longer be able to benefit from a certain number of functions which are nevertheless necessary to navigate in certain areas of the Site. This would be the case if the Customer tried to access the content or services of the Site that require identification. This would also be the case when the Site cannot recognize, for technical compatibility purposes, the type of browser used by the Customer’s terminal, its language and display settings or the country from which the terminal appears to be connected to the Internet. .

Where applicable, the Site declines all responsibility for the consequences linked to the degraded functioning of its services resulting from the impossibility of saving or consulting the cookies necessary for their functioning and which the Customer would have refused or deleted.

Choices expressed online directly from the Site

Please note, taking into account the Customer’s wish based on a cookie, if the latter deletes all the cookies stored in their terminal (via their browser), the Site will no longer know that the Customer has chosen this option.

9.2. WEB BEACONS

Certain web pages of the Site may sometimes contain electronic images or “web beacons”, which make it possible to count the number of visitors to the page or the Site, and / or to provide SEVEN OF FASHION with a certain number of indicators.

These web beacons can be used with some of SEVEN OF FASHION’s partners, in particular to measure and improve the visibility of certain pages and, more generally, the effectiveness of the Site.

In any event, the information obtained via these tags is strictly anonymous and simply makes it possible to collect statistics on the use of certain pages of the Site, in order to better serve the users of the Site.

ARTICLE 10. MISCELLANEOUS PROVISIONS

10.1. FORCE MAJEURE

SEVEN OF FASHION will not be responsible for the total or partial non-performance of its obligations under this contract, if this non-performance is caused by an event constituting force majeure, recognized as such by case law.

The Parties agree to consult as soon as possible in order to determine the methods of processing the order during the duration of the case of force majeure.

Beyond a period of one (1) month of interruption due to force majeure, the Parties will be released from their obligations to each other.

10.2. ENTIRE AGREEMENT

These general conditions of sale and the order summary sent to the Buyer form a contractual set summarizing all of the agreements between the parties.

10.3 CONSERVATION AND ARCHIVING OF TRANSACTIONS

The invoices are archived on a reliable and durable support so as to correspond to a faithful and durable copy.

10.4 APPLICABLE LAW – COMPETENT JURISDICTIONS

These general conditions of sale and the contractual relations between SEVEN OF FASHION and the Buyer are subject to French law. In the event of a dispute, exclusive jurisdiction is assigned to the competent French courts. SEVEN OF FASHION undertakes, however, to seek an amicable solution before any legal action.

ARTICLE 11. DELIVERY COUNTRY

On the website https://www.wearemanu.com/, SEVEN OF FASHION ships its parts to the following countries:

ITALY
AUSTRIA
BELGIUM
BULGARIA
CROATIA
ALBANIA
LIECHTENSTEIN
UNITED KINGDOM
FRANCE
LUXEMBURG
CZECH REPUBLIC
DENMARK
ANDORRA
SWITZERLAND
GERMANY
NETHERLANDS
HUNGARY
ESTONIA
BELARUS
MONACO
PORTUGAL
POLAND
FINLAND
BOSNIA
SLOVENIA
SPAIN
ROMANIA
GREECE
CYPRUS
SLOVAK REPUBLIC
IRELAND
GIBRALTAR
LATVIA
ICELAND
LITHUANIA
MACEDONIA
SWEDEN
MALTA
MOLDOVA
MONTENEGRO
NORWAY
RUSSIA
SERBIA
TURKEY
UKRAINE

APPENDIX: MODEL WITHDRAWAL FORM

(Please complete and return this form only if you wish to withdraw from the contract)

To the attention of :

SEVEN OF FASHION
Avenue du Général Leclerc Latitude Residence

43, Le Palais Building